1. How do I enroll in a course on Go Course?
To enroll in a course, simply browse our course catalog, choose the course you’re interested in, and click the “Enroll” button. Follow the prompts to complete the payment process through our secure checkout, and you’ll gain instant access to the course content.
2. What payment methods do you accept?
We accept payments through Stripe, a secure and widely trusted payment gateway. You can use major credit and debit cards, including Visa, MasterCard, American Express, and more.
3. Is my payment information secure?
Yes, absolutely! We prioritize the security of your personal and financial information. Our website uses SSL encryption, and all transactions are processed securely through Stripe. We do not store any payment information on our servers.
4. How do I access the course I purchased?
Upon successful payment, you will receive an email with details on how to access the course materials. You can also log in to your account on our website and navigate to the “My Courses” section to find your enrolled courses.
5. What if I encounter technical issues during the course?
If you experience any technical difficulties or have questions about the course content, please contact our support team at contact@gocourse.store. We’re here to help!
6. Do you offer refunds?
Yes, we offer a 30-day money-back guarantee. If you are not satisfied with your course within the first 30 days of purchase, you can request a refund. Please review our Refund Policy for more details.
7. Can I share my course access with others?
No, your course access is intended for individual use only. Sharing access violates our Terms of Service and may result in the deactivation of your account. Each user should enroll separately to access the full benefits of the course.
8. Are certificates provided upon course completion?
Yes, upon successfully completing a course, you will receive a certificate of completion. Certificates can be downloaded or shared directly from your course dashboard.
9. How often are courses updated?
We strive to keep our course content up-to-date. Updates and improvements are made periodically to ensure the relevance and quality of our courses.
10. Can I contact the course instructors with questions?
Yes, many of our courses provide opportunities for communication with instructors. This may include discussion forums, Q&A sessions, or direct messaging features within the course platform.
11. How can I stay informed about new courses and promotions?
To stay updated on new courses and promotions, subscribe to our newsletter or follow us on social media. We regularly share announcements and exclusive offers with our community.
If you have any other questions or concerns, feel free to contact us at contact@gocourse.store. We’re here to support you on your learning journey!